Writing Centers
TracCloud is the most comprehensive CRM available for your writing center created from 30+ years of insight and feedback from higher education institutions. TracCloud gives you in-depth scheduling, reporting, and tracking features for your writing center.
Smart Scheduling with TracCloud: Flexible, Efficient, and Course-Connected
TracCloud makes scheduling effortless for in-person, virtual, and asynchronous sessions-whether for a single center or multiple locations, even across time zones.
Seamless Multi-Location & Virtual Scheduling - Book sessions across centers and time zones with ease.
Course-Specific Matching - Assign consultants to specific courses for better support.
Advanced Customization - Set scheduling rules tailored to your center's needs.
Smart Appointment Filtering - Link sessions to specific reasons and subjects for streamlined booking.
Student-Friendly Flexibility - If no times work, students can submit requests which staff can review and follow-up on.
Simplify scheduling, enhance accessibility, and keep students on track with TracCloud!
"TracCloud sends immediate email notifications to both students and tutors as soon as an appointment is scheduled, along with reminder emails on the day of the appointment. Our tutors love that the appointments are automatically added to their Outlook calendars, and students appreciate the variety of scheduling options available. They can easily see which tutors are available and book their next session with ease."
Mary Brown, Embry-Riddle Aeronautical University
Enhance Your Communication with TracCloud
TracCloud delivers robust communication tools designed to effortlessly engage students and staff, streamline interactions, and boost campus success:
Mass Emails Made Personal - Easily send customized emails tailored to your audience, no matter the size.
Instant Text Alerts - Send unlimited-length, personalized text messages directly to students and staff.
Automated Reminders - Ensure students never miss appointments or events with automatic email and text reminders.
Feedback Surveys - Automatically trigger surveys following student interactions for immediate feedback.
Dashboard Notifications - Keep students and staff informed with automatic dashboard alerts for upcoming assignments.
Seamless Calendar Integration - Appointments sync easily to calendars via iCal or direct calendar links.
Effortlessly Connect. Instantly Engage. Clearly Communicate with TracCloud
Powerful Reporting with TracCloud: Data-Driven Insights at Your Fingertips
TracCloud gives you complete control over your data with customizable and automated reporting tools designed to drive smarter decisions.
Fully Customizable Reports - Generate reports on any data point, tailored to your needs.
Pre-Made & Custom Reports - Use ready-to-go templates or create and save your own.
Automated Delivery - Schedule reports to be sent directly to your inbox.
Actionable Insights - Track trends, high-demand periods, and service gaps to optimize resources.
Dynamic Visual Analytics - Use data-driven insights to enhance student support and institutional effectiveness.
Turn data into action with TracCloud's advanced reporting tools!
"We have been working with Redrock since 2012. The TracCloud system has allowed us to streamline connections with students, faculty, and staff, enhancing our process control for the Learning Commons. The reports generated by TracCloud enable us to make important day-to-day decisions and monitor our staff across multiple campuses, ensuring we maintain high standards. The knowledgeable Redrock staff not only understand their system but also how to integrate it within our multi-campus setup. They are always willing to take suggestions for system adjustments and often make those suggestions a reality."
Daniel Buffone, Pace University
Whiteboard: Real-Time Collaboration for Writing, Tutoring & Advising
TracCloud's Whiteboard creates a live virtual workspace where students and consultants can collaborate seamlessly on resumes, research papers, tutoring, and more.
Interactive Writing Support - Get real-time feedback on resumes and research papers.
Mathematical & Graphing Tools - Work through equations and complex concepts together.
Seamless Document Sharing - Upload, review, and edit documents in one place.
Empower students with interactive, real-time support through TracCloud's Whiteboard!
Effortless Staff Management & Work Plans with TracCloud
TracCloud simplifies staff scheduling and progress tracking, ensuring seamless operations across multiple centers.
Flexible Scheduling - Assign staff to 1-on-1, group, or drop-in sessions with subject-specific availability.
Stacked Availability - Offer multiple scheduling options across centers while ensuring only one is booked.
Work Plans for Staff - Track progress with structured, customizable task lists.
Automated Plan Progression - Trigger new tasks as staff complete milestones.
Streamline staff scheduling, enhance efficiency, and track progress effortlessly with TracCloud!
Simplified Payroll Tracking with TracCloud
TracCloud streamlines payroll management by tracking consultant hours, pay rates, and work types-all in one place.
Key Benefits:
Automated Hour & Pay Tracking - Monitor consultant hours based on work type and pay structure.
Integrated System Functionality - Link payroll data to staff logins for real-time insights.
Detailed Payroll Reporting - Generate reports to analyze payroll trends and budgeting.
Fund-Based Pay Rates - Organize payroll data by funding sources for better financial oversight.
Manage payroll effortlessly and keep operations running smoothly with TracCloud!
